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Communities > Diagnostic & Analysis System > MaxiDas > DS708 Nissan and Infinity issues
DS708 Nissan and Infinity issues

2743 Views 6 Replies Latest reply: 2013-06-24 05:07:39


  •   Level 1   
    (0) points
    jg24112
    2013-03-28 15:25:05
    I cannot connect to any Nissan or Infinity vehicles. I have tried uninstalling and reinstalling both programs with no results. I have V4.10 for both programs. It will come up to a screen asking if the ignition is on, I click ok and it just sits there. I can access these same vehicles with the OBDII function just fine. Something is wrong with my Nissan program. Is there a way to download from the "base" Nissan program from scratch? It's nearly like the actual program is missing, only the update is there. When I do download the V4.10 it is VERY fast. Like with every other manufacturer I can roll back to a previous update, Nissan or Infinity can't. Just seems to me like something is missing. I have tried emailing Autel support numerous times with no reply. It is getting pretty frustrating. I need my tool to work. If anyone can offer any help it would be GREATLY appreciated! Thanks in advance, John

  •   Level 10   
    (10965) points
    Autel Support

    2013-03-28 20:44:24

    Yes, we check with your problem.....This bug does exist.....Our engineers are working on it......Soon the patch will be uploaded to our website.

  •   Level 1   
    (0) points
    jg24112
    2013-03-29 16:19:27
    Ok, sounds good, thanks for the reply!

  •   Level 1   
    (0) points
    jg24112
    2013-06-14 17:30:24
    I saw V4.30 on the website. How can I install it on my Maxidas? Is this the fixed program?

  •   Level 10   
    (10965) points
    Autel Support

    2013-06-19 04:35:24

    Just use our DS708 update program to do the update.

  •   Level 1   
    (0) points
    Kenpn

    2013-06-22 13:48:45

    Reply to 5 floor: I just downloaded the updates and now do not have Nissan or Infiniti. is there a fix to this problem? .

  •   Level 10   
    (10965) points
    Autel Support

    2013-06-24 05:07:39

    Pls explain more clearly your situation. You download the Nissan files from our site. How? You downloaded it directly to the SD card or you did the update through our DS708 Update software? You said there was not Nissan or Infiniti. How? You can't find the Nissan icon on the screen?
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